SHIPPING& RETURN POLICY

SHIPPING & RETURN POLICY

Our goal is to give you a wonderful experience with our products and service. We go to all lengths to make deliveries stress-free for our clients.
Please read the policy to know more about our shipping and returns.

SHIPPING DETAILS

Every order placed on adornaurauae.shop will be shipped to a single address listed at the time of order. Please place separate orders if you wish to receive your orders at multiple addresses.

We deliver our products through reliable courier partners. Our courier partners may change later.
Your order will be shipped within 2-4 working days. Orders may take longer to deliver during sales.
Orders placed on Saturday will be processed on Sunday.
We ship all items in a single order. In case of availability issues, your order may be dispatched separately.
You will receive the order invoice with your order. Please email us at (info@adornaurauae.shop) if you don’t receive the invoice.
Once you have successfully placed an order with ADORN AURA, you will receive an order confirmation email.
You will receive an email from ADORN AURA when your order is shipped with a tracking ID.
You can choose to pay online or select cash on delivery. Our online payment is 100% secure.
If you receive a damaged product, please file a complaint with your Order # and product photos within 3 days of receiving the order.

REFUND & REPLACEMENT

We will initiate a refund or replacement for you if you have filed a request within 3 days of receiving the product.

You will be eligible for a refund or replacement under the following conditions:
If you didn’t receive the product on time. You will be refunded the full amount within 3 working days.
If you received an incorrect product.
If you received the wrong product.
ADORN AURA will arrange for a reverse pickup after complete verification of the issue. The cost of any missing items will be paid by the customer in advance before the refund or replacement is initiated from ADORN AURA'S end.
Note: Refund or replacement is not applicable in case of a change of mind.

CANCELLATION POLICY

You can cancel your order before it is dispatched.

Please email us at (info@adornaurauae.shop) for order cancellation.
Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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